Returns and Refunds Policy
Our Commitment to Your Satisfaction
At C3D Wellness, we stand behind the quality of our products and want you to be completely satisfied with your purchase. We offer a straightforward return policy to ensure your peace of mind.
Return Policy Terms
- 30-Day Money-Back Guarantee on all unopened products
- Products must be in their original packaging with tamper-evident seals intact
- Return shipping costs are the responsibility of the customer
- Refunds will be processed to the original payment method
Eligible Items for Return
- Unopened CBD/CBN/CBC products
- Sealed wellness supplements
- Unused gummies and tinctures
- Unopened drink mixes
Non-Returnable Items
- Opened or used products
- Products with broken seals
- Sale items or special promotional products
- Products damaged due to customer mishandling
How to Initiate a Return
- Contact our customer service team within 30 days of receiving your order
- Email: info@canion3d.com
- Provide your order number and reason for return
- Wait for return authorization and shipping instructions
- Package the items securely with all original packaging
Refund Processing
- Refunds will be processed within 5-7 business days of receiving the returned items
- Original shipping charges are non-refundable
- Store credit options are available upon request
Damaged or Incorrect Items
If you receive damaged or incorrect items, please contact us within 48 hours of delivery. We will provide a prepaid return label and process a full refund or replacement.
Quality Guarantee
All C3D Wellness products are tested for quality and compliance with regulations. If you’re unsatisfied with the quality of your product, please contact our customer service team for assistance.
Legal Disclaimer
This return policy complies with all applicable state and federal regulations regarding CBD and wellness products. Returns are subject to verification and inspection.
Contact Us
If you have any questions about our return policy, please contact us at:
- Email: info@canion3d.com
- Phone: 716-279-6420
- Hours: Available 24/7
Last Updated: January 2025